How it works
Booking a bike
Find and reserve one of our bikes using the Social Bicycles mobile app, app.socialbicycles.com in your browser, or using a bike’s keypad by entering your 6 digit member number.
Enter your 4 digit PIN to unlock the bike. Want to stop for coffee? Press the “HOLD” button and lock the bike to a rack. Just enter your 4-digit PIN to unlock and ride.
Enjoy your time!
If you have an issue with your bicycle, press the “REPAIR” button and then lock the bike to a rack. When riding, remember to follow these rules of the road.
To end your trip just lock your bike to a rack at a hub location. If you end your trip outside of a hub location you will be charged an additional fee for rebalancing.
Pay as You Go$5/hourly
OccasionalChoose this plan
60 minutes free per day$12/4-day
VisitorChoose this plan
60 minutes free per day$30/monthly
Try OutChoose this plan
Special Price Through May 31 $2560 minutes free per day$65/yearly
DailyChoose this plan
All membership plans except pay-as-you-go include 60 minutes of riding time per day. Great for a few short trips or one long ride, you can use these minutes any way you want they are cumulative and don’t need to be used all at once.
Remember, overage fees are $4 for each extra hour and charged on a pro-rated basis. Locking outside the Service area is prohibited and will cost the user $50.
Get a reward when you return bikes to a hub!
When you use our mobile or web app you may notice green and black bike icons. A green icon represents a bike locked outside of a hub. If you ride and return one of these bikes to a hub location you’ll get a reward.
- 1-5 annual memberships purchased from business cost $200 annual reduce annual to $40 each pass.
- 6 or more annual passes you get 25% off annual pass cost and you get 2 hours of free time per day with those passes so annual pass is reduced by $17.00/pass.
All payments are secure
All payments are securely processed and we never store raw magnetic stripe, card validation code or PIN data.
Auto renewing membership
Each of our membership plans renews automatically. If you don’t want yours to renew just let us know.
Payments are non-refundable once you ride
We will gladly refund your payment up to the point that you begin riding our bikes.
for bus pass holders
Contact us for more information on how to obtain a discounted pass if you are a current bus pass holder.
Not near a computer? Want to reserve that last bike? Just use the SoBi mobile app for iOS and Android to find nearby bikes, hub locations, promotions, and more.
Our technology provider, Social Bicycles, is committed to a great mobile app experience and they are regularly improving existing features and adding new features to their mobile app. If you want to find out more or let them know what you think check out their helpdesk.
Download our apps, start right now!
Read our FAQ
BIKE SHARE 101
Bike share is a transit system consisting of a network of stations where bikes are publicly available for short-term rental though several different fare options. Our bikes will help you connect with Mountain Rides Transportation by solving the the ‘first-mile, last-mile’ problem. Most trips are typically short trips generally under 2 miles, and quick, generally 30 minutes. Mountain Rides BikeShare encourages those interested in longer excursions or day trips to rent a bike from one of the Valley’s local bike shops to explore the numerous trails or go for a long road ride. Many of our areas locally owned bike shops are here to help with day long bike rentals including Backwoods Mountain Sports, The Elephants Perch, Formula Sports, Sturtevants, Sturtos of Hailey, or Pete Lanes.
I already own a bike. Why do I need bike share?
The power of enabling one-way trips rather than a forced round trip due to having a personal vehicle is transformative. BikeShare allows you to run your errands without getting into your car for short distance and reduces traffic congestion, eliminates parking needs, uses zero emissions, and supports a healthier lifestyle. Bike share opens up mobility options that weren’t previously convenient and makes public transit more viable. It also enables greater access to multi-modal trips where you may use bike share for the first part of your trip, but may take the bus, a car or vanpool service or catch a ride with a friend on the way home.
MEMBERSHIP AND BILLING
How much is a MR Bike Share membership?
Annual Member Pass: $65
Monthly Member Pass: $30
4-Day Member Pass: $12
Whichever pass you choose, you’ll get 60 minutes of cumulative riding time included each day of your bike share membership. Riding time re-sets at midnight daily. If you go over your hour, you’ll be charged $5.00 per hour (pro-rated) on your credit or debit card. There is a $2.00 fee if you lock outside an established HUB not in a public visible ares or and a $10 fee for locking the bike outside the Mountain Rides Bike Share system area.
How do a I purchase a membership?
Mountain Rides BikeShare memberships can be purchased online through the Mountain Rides website, or via the SoBi app, which is available as a download through our website.
Will my membership renew automatically?
Our annual memberships and monthly memberships will renew automatically. If you don’t want to renew your membership automatically, you can opt out by logging into your account and cancelling your membership, which will then expire at the end of your payment period and will not be renewed.
Will I incur any extra charges?
Each fare option includes one hour of cumulative riding time per day except the pay as you go option. Any additional time will be billed at $5.00 per hour - on a pro-rated basis (that means that you’ll only be charged for the actual minutes you use). The maximum charge is $25 per day. Parking bike out of a public visible area will incur a $2.00 charge. There is a $10 fee for locking the bike outside the Mountain Rides BikeShare system area. On the flip side, if you pick up a bike parked at a public bike rack and return it to a HUB Station, you’ll be rewarded a $1 riding credit on your account (resets monthly).
Do I have to use my hour all at once?
Not at all. Please use your hour however you’d like, as long as you use it by midnight. We’ll just add up your minutes throughout the day and once you exceed your hour, we’ll send you an email notification.
Can I check out more than one bike at a time?
You can have two accounts per credit card and each account can have one bike checked out at a time. The person responsible for the credit card is also responsible for all charges.
How does the Pay As You Go plan work?
This option is great for visitors, occasional riders, or those wishing to try out the system. Once you sign up for this plan, you’ll be charged $5.00 which will give you 60 minutes of cumulative time. This doesn’t have to be used in one day and can be used as you wish. You’ll then be charged $5 whenever your account balance goes below $1. Learn more More frequent riders may want to get an Annual Membership, which will give you 60 minutes of time per day for just $65 per year!
BIKES AND STATIONS
Tell me about the bikes.
Our smart-bikes from Social Bicycles (SoBi) have brains! This sets them apart from other bike-share systems. On the back of the bike is a GPS-enabled, solar-powered panel with an on-board lock. With this panel, you can check out the bike, unlock and lock it, put it on hold and report a problem. It will even let you know how many miles you rode and how many calories you burned by logging into your SoBi account. One of our favorite features on our bikes is the chainless shaft drive. You won’t have to worry about your pants getting caught or getting greasy! They also have nifty extras like 3 speeds, an adjustable seat post, front and rear lights that illuminate automatically, a large, full-sized basket, puncture resistant tires and a bell (just above the left hand grip - give it a turn!).
What are the MR BikeShare HUB Stations?
A HUB station is where you go to find, check out and return a bike. It’s equipped with bikes and racks. Locking outside of a station will incur a nominal $2 fee.
The bike is not working. What do I do now?
If you encounter a mechanical problem, press the REPAIR button on the keypad before locking the bike and checking out another available bike. If you need further assistance or are having trouble locking the bike, please contact customer service at [208-788-7433 ext. 104.]
How do I report a stolen bike?
Bike share theft is rare, but if it does happen, please contact customer service immediately at 208-788-7433 ext.104. You must do this within 24 hours. You will be asked to fill out a theft report form and we also request that you call or visit the police precinct in which the theft occurred within 24 hours to file a police report. Your credit card may be charged for the cost of recovery or replacement of the bike. To prevent theft, always keep the bike locked if you are not riding it.
RIDING THE BIKE
Do you have to be a certain age and height to ride?
A Grid Bike Share membership can be purchased by anyone 18 or older with a credit or debit card and you must be 16 to ride. Our bike seat post is adjustable and will fit those in the range of 5’ to 6’-4” tall.
Do I need to wear a helmet?
Helmets are not required to ride bike share, but we do recommend them! Our local are bike shops have helmets for sale or rent.
Can I reserve a bike in advance?
Yes. A bike can be reserved from the SoBi mobile app. Once you reserve a bike, you’ll have 15 minutes to unlock it. The clock starts ticking once the reservation is made.
How do I unlock the bike?
Purchase your membership online, through the Social Bicycle App or at the kiosk. Follow the prompts and enter your account number and PIN on the keypad (annual and monthly members can tap their membership card and enter the PIN). Unlock the bike, place the lock in the holster and get ready to ride happy!
Can I put a bike on hold if I need to make a stop?
Sure! Just hit the HOLD button on the keyboard of the back panel before you lock the bike. You can put it on hold for up to one hour at a time, just remember that you are still ‘on the clock’ while the bike is on hold and you will be charged if you go over your daily hour of riding time. If you need more time, unlock the bike, put it on hold again and lock it.
How do I lock the bike?
When locking to a designated BikeShare rack, remove the U-lock from the holster and position it so that it’s secured to the rack and into the designated holes on the side of the back panel of the bike. Check the keypad to make sure the light indicates the bike is locked and give it a gentle tug to make sure it’s secure. If the bike is not registering as locked and you have adjusted the U-lock multiple times, please contact customer service at 208-788-7433 ext.104. Be sure to always lock your bike at a HUB Station, or at a public bike rack that will accommodate the U-lock. There will be a $2 fee for locking a bike outside of a public, visible area and a $10 fee for locking the bike outside the BikeShare system area.
Grow your business
How can I become a sponsor?
- Host a station outside your business
- Brand stations throughout the system
- Location-based promotions
- Host an ‘out-of-hub’ rack outside your business or residence
- Bulk discounted memberships Download our Sponsorship Package
Why should I become a sponsor?
- Become a celebrated part of the Wood River Valley’s physical landscape
- Drive riders to your business and offer hyper-local promotions
- Millions of unique impressions; increased brand awareness
- Associate your brand with a healthy, sustainable and community-based project
- Stronger positive relationship with local residents
- Provide your employees with an affordable and healthy commuting option
How It Works
Mountain Rides BikeShare bikes and technology are provided by our vendor Social Bicycles (SoBi.)
Each bike features GPS technology to track your ride and learn how much CO2 your saved, how many calories you burned and other fun facts, as well as an integrated locking system.
Each bike can be located in real-time through the Mountain Rides website or through the SoBi app available for Android and iPhone.
Bikes can be locked to any sturdy bike rack in town but you will receive additional free time if you lock the bike to an area HUB location.
Start and end your trip anywhere in Hailey or Ketchum. Return bikes to preferred locations with clearly marked bike HUBS in Hailey (downtown library, Community Campus, 1st Street mercantile building) and Ketchum (YMCA, Starbucks/Town Square, corner at Despos).
Join and receive an account number and pin to reserve and unlock a bike using the bike keypad, your mobile device, or the mrbikeshare.org website.
Mountain Rides BikeShare gives you a fun, convenient, inexpensive, and healthy way to get around town to get lunch, get to a meeting or appointment, or grab a cup of coffee while helping reduce traffic congestion, reduce pollution using zero emissions transit and eliminate time spent looking for a parking space.
In addition to helping the environment, riding SoBi bikes provides you with an opportunity to get a little exercise and enjoy some fresh air and run errands using human power and zero emissions. Your ride on a bike helps our towns reduce the single occupancy, short distance errands that make up a significant portion of vehicle use in town using a zero emissions mode of transportation.
Boise GreenBike is a product of Social Bicycles so you can use any of the 114 bikes in Boise once you are a member of MR BikeShare.
Advertise for just $350 per bike!
Purchase season-long advertising space on any of our 40 bikes in Hailey and Ketchum, All bikes are outside for the whole season.
Our bikes are highly visible 24/7 (6 1/2 months or about 200 days/season) and move throughout the communities of Hailey and Ketchum.
Ad space includes:
- One 8” x 30” laminated 3-sided basket panel graphic print in full color on reflective film. All basket ad panels are mounted securely to a bike’s basket.
- One 4” x 6” laminated side decal print in full color on reflective film.
- A half hour of staff time for laying out the ads when we are provided an art file. EPS or vector outlines are preferred and all images must be 300 dpi at scale.
- All work will be completed by Windy City Arts in Hailey.
Interested? Let Us Know!
Mountain Rides provides public transportation solutions for all who visit, live, or work in the Sun Valley area. We are a partnership of the communities of Bellevue, Hailey, Ketchum, Sun Valley and Blaine County.
We provide fixed route bus, demand response, bike, carpool, pedestrian, vanpool, and transportation planning services.
Don’t grab the keys, grab a ride instead… Mountain Rides!
Every transportation trip on the bus requires walking, riding a bus or catching a ride to and from the bus stop. Try out a membership with Mountain Rides BikeShare to start or end your bus commute.
Ride More! Drive Less!
Contact firstname.lastname@example.org for more information on bus/bike passes.
- Follow the rules
- Yield to pedestrians. Stop at all red lights and stop signs. Ride in the direction of traffic. Use the grip bell to signal your presence. Do not wear more than one earphone while riding.
- Plan a sensible route
- Plan your route before you ride to follow the safest route to get you where you want to go. You can use our app to find your way to a bike you've reserved or to a hub when you want to end your ride.
- Do a pre-ride check
- Check the bike's tire pressure, try the grip bell, and if you're riding at night check that the front and rear lights are illuminated.
- Be predictable
- Make it easy for the other traffic around you. Don't make unexpected turns that put yourself and others in danger. Ride at a steady pace so other vehicles can anticipate your movement.
- Wear a helmet
- Wear a helmet whenever you ride. Always buckle the strap. Replace your helmet after any crash and whenever you see signs of damage. Avoid these common helmet mistakes
- Tips for turns
- Use hand signals to let drivers and other cyclists know your intention to turn or to stop. Don't turn or change lanes without knowing the position of the cars and bikes around you.
Follow our stories
Latest blog posts
Hailey to launch Bike-share
The sturdy white bikes can be located and reserved for up to 15 minutes remotely by computer or handheld digital device. After arriving at the bike’s location, the user can then unlock the bike with a key code and ride to another lockable location.Read more
In Hailey, Bicycles Are Social
Mountain Rides Transportation Authority, in conjunction with the city of Hailey, is doing a “soft launch” to inaugurate the new 5B Bikeshare program. Mountain Rides Executive Director Jason Miller said the organization is “trying to work the kinks out before we do a hard launch.”Read more
Bikes, barbecues and pickups, too
Those who become members of Hailey and Ketchum’s bike share program this year get a bonus. They can use the bikes in Boise’s new bike share program, which will launch next week with 114 bikes.Read more